COVERAGE & LIMITATIONS

SITE VISIT PACK COVERAGE

General Check Up Includes: What to be done in next servicing information provided and little break tighten n losing, Oiling only. The cables stand and lever pivots are exposed to the elements, they must be lubed regularly to ensure smooth operation.

10 POINT SERVICING COVERAGE

1. Engine Oil/Filter Change: Your engine oil needs to be changed regularly in 3 months or 2000-2500 km to ensure engine longevity. Appropriate oil must be chosen according to engine specification.
2. Air-filter Cleaning: If Bikes are fitted with a paper type air filter element, dust needs to be cleaned. Foam elements need to be washed in solvent (Petrol), then dried and re-oiled. If the element is very dirty or damaged, you will need to fit a new one.
3. Spark-plug Cleaning: After some time period, spark plugs will show signs of Carbon Fouling and the gap between their electrodes will go out of adjustment. Gap of the spark plug need to be measured with a feeler gauge and adjusted by bending the side electrode only.
4. Chain Adjustment: There should be a certain amount of slack in the drive chain – usually about 30 mm. The chain will be stretched with use and excess slack need to be adjusted.
5. Wheel Alignment Checking: Wheel alignment need to be checked by checking marks same on each side, and then tightening the rear/front axle nut. Also any loose screws/nuts/bolts are tightened.
6. Oiling: The cables stand and lever pivots are exposed to the elements, they must be lubed regularly to ensure smooth operation.
7. Clutch Adjustment: Correct adjustment of the clutch is important to ensure smooth gear changes and prevent clutch slip or drag.
8. Engine Idle Speed: Check that the engine idles at the correct speed when it is fully warmed up.
9. Brake pads/Liner Adjustment: Your brake pad friction material will eventually wear down to a low level, at which point the pads must be renewed.
10. Washing: Washing is necessary to clean your bike from dust and keeps away the rust from bike. It gives you a little feel of riding a new bike. Need to provide only a bucket of water.
*Extra Charges: You will be charged for an additional work, apart from as mentioned above. Spares, Accessories & oil charges extra as per MRP (Maximum Retail Price).

CONDITIONS ON SITE VISIT PACK & SERVICING PACKS

1. Service Provider: Once any pack purchased from BikersHighway.in, a detailed e-mail with contact details of service provider will come to you within 24 hours. You need to book an appointment with service provider directly before expiry of your validity to avail the pack. BikersHighway do not take any responsibility of giving reminder to customers for site visit & servicing packs. It is a responsibility of consumer to get benefited within the validity of the pack.
2. Premium Packs: 4 servicing to be availed within 1 year, servicing within 90 days after each servicing performed, irrespective of vehicle condition with two additional free site visit pack within the expiry of the premium pack.
3. Servicing Location Restrictions: Vehicle should be within municipal city limits in Pune under PMC & PCMC.
4. Eligibility: Vehicle registration number mentioned while purchasing a site visit pack or servicing packs should be the same, if not site visit or servicing will not be given and no refund will be made in any case.
5. Site Visit & Service Booking: Yes, we only do site visit or servicing of those vehicles whose booking request is made at least 3 days in advance. If you want immediate site visit & servicing of your vehicle, it is not permitted.
6. Modification & Extension of Bike Servicing: Modification of your site visit or servicing booking is allowed and will be treated as per Advance Booking. Extension can be done as per availability.
7. Cancellation of Servicing Packs: Once purchased any site visit pack or servicing packs from BikersHighway.in can’t be cancelled. No refund will be made in any case whatsoever.
8. Extra Charges: You will be charged for an additional work, apart from as mentioned in 10 point Servicing Coverage & Site Visit Pack Coverage. Spares, Accessories & oil charges extra as per MRP (Maximum Retail Price).
9. Refunds of Site Visit or Servicing Packs: No refunds will be made once purchased any site visit pack or service packs from BikersHighway.in
10. Validity: Once validity expires, no service will be provided. It is a responsibility of consumer to get benefited within the validity of the pack. No refunds will be made once validity expires.
11. Complaints regarding servicing: Complaints regarding servicing will be raised directly to service provider by keeping support@bikershighway.in in cc; BikersHighway.in is just a service facilitator and will try to resolve the issues with service provider, but in no way come in any legal obligations.



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