• Mon - Sun 10.00 AM - 8.00 PM (Friday Closed)
  • Pune
  • +91 90119 72346

FAQ

Are there any charges for vehicle registration?

Yes, vehicle registration charges are applicable. The price mentioned in our website is only for the 2Wheeler. Insurance & registration charges are extra borne by the buyer (If Insurance is lapsed).

Is test ride at the door step is limited to time?

Yes, test ride is available from 10 am to 6:30 pm only.

Do you give test ride at my area?

Yes, we are restricted to only 30 kms from our nearest branch in the city we operate. Locations / area above 30 kms from our branch, our apologies but we do not give test rides.

What do you mean by Bikers Highway certified 2Wheeler?

Bikers Highway certifies those bike / scooter which are

  1. Not more than 7 years old.
  2. Not driven more than 60 thousand kms.
  3. Non Accidental.
  4. Not more than 2 owners.
  5. Registered within the state.

How do I raise a complaint about the vehicle we purchased from Bikers Highway?

You can write immediately to support@bikershighway.in with your 2Wheeler registration number,your name and contact number, within 24 hours you will get a reply from us. For major issues call our customer care on +91 9011972346 from 10 am – 8pm.

Do Bikers Highway have offline stores?

Yes, we operate both offline & online. Objective is to provide you with best of the 2Wheeler in town with our offerings.

Can I return the vehicle I bought from Bikers Highway?

No, vehicle once sold cannot be taken back at any circumstances. But, yes we give customer to exchange the vehicle with other vehicle of Bikers Highway or give a buy back benefit (deductions applicable), it will be whole & sole decision of Bikers Highway to offer an exchange or buy back benefit.

Can I sell back the vehicle to Bikers Highway?

Yes, just a call away to our customer care & we will be right there to pick your vehicle from your place with immediate payment. Though it will be whole & sole decision of Bikers Highway to take a final call on to buy your vehicle.

Can I exchange the vehicle from Bikers Highway?

Yes, just select your 2Wheeler from Bikers Highway and get an exchange benefit too. We will be right there to pick your vehicle with your selected vehicle from Bikers Highway at your door step. Though it will be whole & sole decision of Bikers Highway to take a final call on to buy your vehicle and give you the exchange benefit.

Can I contact Bikers Highway to understand few technical aspects of my 2Wheeler?

Yes, Bikers Highway is here to support you with all your needs related to your 2Wheeler. We will assist you with best of the solutions available in your city even if you are not Bikers Highway customer.

How do I buy a two wheeler from Bikers Highway?

Yes, you can avail our test ride service at your door step within 5 kms from our branch is free. Over and above 5 kms is chargeable (though the test ride fee is refundable at the time of buying the specified vehicle). You need to select the vehicle and add to the test ride cart and fill the confirmation form, a call and a sms you will recieve from us for the final confirmation.

Can I get test ride at my place?

We encourage you to come down to our office and check our entire inventory and buy then n there, if you like any.

If you do not have time, then follow 4 steps to own a two wheeler from Bikers Highway:

  1. Search our inventory online.
  2. Select the two wheeler you like.
  3. Add it to test ride wish list.
  4. Fill up the details to schedule a test ride at your place between 12 p.m. to 7 p.m. on working days.

* At a time you get test ride of one vehicle only.

* Test ride is free within 5 kms from our branch. Over and above 5 kms, test ride fee is flat Rs.200 (you get cash back of test ride fee at the time of final billing).

After test ride:

  1. If you like the vehicle, then call customer care and confirm your booking, by paying a booking amount to our representative.
  2. Come down to our office to do all formality and take the delivery.

* If you do not have time to take delivery from our office, we will deliver the vehicle to your place after coordinating with you.

* Delivery Fee applicable Flat Rs.200.

Payment Options: Cash, Online Payment, Cheques, Credit & Debit Cards Accepted.

* Delivery of vehicle after realization of cheque, online payments only.

* Flat 2% extra for debit & credit card payments.

What all documents required to buy a two wheeler?

Please follow the checklist strictly for the ownership transfer formality in the RTO:

For Local Residents:

Any Two (Photocopies) with a passport size photo :

  1. Passport.
  2. Voter Id.
  3. Aadhar Card.
  4. Electricity Bill.
  5. Index-II.
  6. Property Tax Receipt.
  7. Ration Card.
For Army/Air Force/ Navy:

Any Id proof with a letter from their immediate officer mentioning their communication address with a passport size photo is enough.

For People Staying on Rent/Lease.

All Compulsory:
  1. Registered Rent Agreement.
  2. Electricity Bill.
  3. Police Verification Report.
  4. Permanent Address Proof ( Passport, Aadhar Card, Voter Id, anyone).
  5. Company Id/ Student Id.
  6. 1 Passport Size Photo.

For People staying under Pune Municipality Region can get their police verification done by personally visiting the Police Station located in their area.Please download the Police Verification Form from here and fill it up correctly, please carry your ID proof, Landlord’s Id proof along with this form while visiting the Police Station.

For People staying under Pimpri-Chinchwad Region can get their verification done online, please visit www.tenantreg.in.

What is included in warranty and free service?

In Warranty we cover:

Bikers Highway used vehicle comes with a six months warranty on its Engine, Chassis & Clutch Plate/5000 kms whichever earlier.

There is no warranty on any of the electrical parts or any parts and accessories other than Engine, Chassis & Clutch Plate which is a life of the vehicle.

Free Service Conditions:

1st Free Service at 1500-2000 km over and above odometer reading at the time of delivery from Bikers Highway or within 60-90 days whichever comes first at nearest authorized service center of your bike/scooter make anywhere in India. Furthermore,In case validity expired,we will not entertain any request.

How do I buy a two wheeler from Bikers Highway?

Yes, you can avail our test ride service at your door step within 5 kms from our branch is free. Over and above 5 kms is chargeable (though the test ride fee is refundable at the time of buying the specified vehicle). You need to select the vehicle and add to the test ride cart and fill the confirmation form, a call and a sms you will recieve from us for the final confirmation.